What is your minimum order quantity?
What is your delivery time?
What are your terms?
Where do you ship to and how much is freight?
What materials do you use?
Do you have a showroom? Can I see some different types of boxes and branding?
Can I get my logo or artwork printed on a box?
Can I send my boxes overseas?
Where are your boxes made?


What is your minimum order quantity?

We manufacture a wide range of stock as well as custom boxes. Our minimum order value for non custom items is one carton of product. This depends on items so please check with us. As an example minimum quantity for single wine boxes is 24 off.

For custom items we charge a minimum of $250 (+GST) plus the cost of any additional finishes such as staining or branding. In general it is not cost effective for us to manufacture one or two items so unless the customer has larger runs in mind or is prepared to cover the initial custom charges, we will have to decline small quantity requests.

What is your delivery time?

We try to ship orders within one to two weeks but in busy times (usually pre Christmas – September – December) we may extend deliveries to 3 – 4 weeks. We can work with you to expedite urgent orders if possible.

What are your terms?

Prepayment via direct deposit or credit card (Visa or Mastercard only). We add a 2% charge for all credit card transactions. We do not commence manufacture of any orders until we have received cleared funds. Once we have final order details (including artwork) we will email our invoice with our direct deposit details.

Where do you ship to and how much is freight?

We ship Australia wide and use local and interstate carriers. We can ship in cartons or on pallets and are more than happy if you use your own carriers or arrange pickup locally. We try to provide competitive freight rates and rapid delivery. Call us to discuss freight options.

What materials do you use?

Our boxes are constructed from premium, dressed all round pine. Most boxes are constructed from 12mm thick timber but we can provide 8mm and 19mm timber. We also construct boxes using 12mm ply. The bases of our boxes are normally 3 mm ply but can provide thicker bases where weight is excessive. We source higher quality 4mm hoop pine for our ply sliding lids. We use staples, brads or nails for fasteners. Screws and glue can also be used for heavy duty applications.

Do you have a showroom? Can I see some different types of boxes and branding?

Yes, we have a stocked showroom located at our factory. We are open from 8.30AM to 4.00PM Mon – Friday. We have hundreds of different styles of boxes with examples of staining, branding and finishing that will help you firm up ideas or give you new ones to consider. Please call us to arrange a visit or drop in if you are in the area.

Can I get my logo or artwork printed on a box?

Yes, but there are minimum set up charges for all our printing options that can make small quantity printing expensive. Please call us to discuss your printing ideas and we can provide guidance to selection of hot stamping, screen printing or digital printing options and costs.

Can I send my boxes overseas?

Generally no unless the box is constructed from ply wood. Wood products require ISPM 15 certification or export fumigation before they can be considered to be acceptable to the country the goods are imported into. Please consult your export freight forwarder for details.

Where are your boxes made?

We manufacture all our boxes in our own factory in Keysborough, Victoria. Once we have received the raw materials, we cut, machine, fasten, hot stamp, screen print, stain and package in house. We do outsource some of the specialist printing, flocking and foam internals to local companies we trust.